> For the complete documentation index, see [llms.txt](https://athome-1.gitbook.io/athome-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://athome-1.gitbook.io/athome-docs/doc-glpi-12-fr/assistance/tickets.md).

# Tickets

- [Ouvrir un ticket](https://athome-1.gitbook.io/athome-docs/doc-glpi-12-fr/assistance/tickets/ticketopening.md)
- [Cycle de vie d'un ticket](https://athome-1.gitbook.io/athome-docs/doc-glpi-12-fr/assistance/tickets/ticketlifecycle.md)
- [Gérer les tickets](https://athome-1.gitbook.io/athome-docs/doc-glpi-12-fr/assistance/tickets/ticketmanagement.md)
- [Pour aller plus loin](https://athome-1.gitbook.io/athome-docs/doc-glpi-12-fr/assistance/tickets/ticketadvanced.md)